Alruwadalarab Travel Agency (“us”, “we”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its protection. By using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect and process the following types of personal information:

  1. Contact Information: Including your name, email address, phone number, and mailing address.

  2. Booking Information: Details related to your travel bookings, such as flight itineraries, hotel reservations, and car rental information.

  3. Payment Information: When you make a booking, we collect payment details, which may include credit card information or other payment methods.

  4. Identification Information: Government-issued identification information, such as passport details, may be required for certain travel arrangements.

  5. Communication Information: Correspondence and communication records when you contact us via email, phone, or any other means.

How We Use Your Information

We use the collected information for the following purposes:

  1. Providing Services: To process and fulfill your travel bookings and ensure the delivery of our services.

  2. Communication: To communicate with you regarding your bookings, respond to inquiries, and provide customer support.

  3. Marketing: To send you promotional materials, newsletters, and other marketing communications. You can opt-out of these communications at any time.

  4. Legal Compliance: To comply with legal obligations and regulations.

Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We regularly review and update our security practices to maintain the confidentiality of your data.

Sharing Your Information

We may share your personal information with third parties for the following purposes:

  1. Service Providers: We may share information with third-party service providers who assist us in providing our services.

  2. Legal Requirements: We may disclose information when required by law or in response to legal processes.

Your Choices

You have the right to:

  1. Access: Request access to the personal information we hold about you.

  2. Correction: Update or correct your personal information.

  3. Deletion: Request the deletion of your personal information, subject to legal requirements.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [[email protected]].

By using our services, you agree to the terms outlined in this Privacy Policy.   

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